Evaluate how the vision and strategic direction of the team influences team practice
Effective team practices are an essential attribute for the provision of professional and high-quality healthcare, which refers to care that is person-centred, evidence-based and outcome-oriented (Kramer et al., 2004; Manojlovich, 2005a; 2005b; Alleyne and Jumaa, 2007).Visions indicate the destination of the team. The vision of each team practice is influenced by its visions. Having clear direction allows team goals to be achieved. Effective teamwork is also critical for improving the quality and safety of residents care while balancing the increased demands for cost-effectiveness. One key element in effective team working is inspiring a shared vision, which is a major element of change processes in terms of providing orientation and engaging the whole system towards excellence in healthcare practice.
Strategies link the destination (vision) with the current reality. Strategies apply to the whole team and answer the question of how or what teams can do. Good tactics are needed to influence the vision of the team. These tactics must be generated from the strategies to achieve goals set. Effective teamwork is also critical for improving the quality and safety of patient care while balancing the increased demands for cost-effectiveness. One key element in effective team working is inspiring a shared vision, which is a major element of change processes in terms of providing orientation and engaging the whole system towards excellence in healthcare practice.
The policies regarding safeguarding in St. Mary’s Convent and Nursing Home needs to be implemented by every team member. These policies are mandatory requirements that need to be submitted to the Care Quality Commission (CQC) as part of standardisation. Quality and good services are imperative for the growth of St. Marys’ Home. To ensure good quality services the organisation follows and implements all the necessary policies pertaining to home care setting environment.
The mission statement of St. Mary’s Convent and Nursing Home enables the organisation to set a vision for the staff and others. It aims are to give a guideline of what is expected from the staff as well as the principles behind their work within cores of Health and Social Care.
Excellent communication within the staff can ensure vision and strategic direction is achieved. Good communication exist among the staff members in St Mary’s Home as through giving reports and staff involvement in meeting and decision making. This empowers staff to feel valued and enables staff to pursue excellence in service delivery.
A strategy, such as enhancing experience and skill or increasing adequate resources and opportunities allows team members to follow the right path. Team members acquiring rightful skills have the advantage to perform better and promote changes.
The management team of St. Mary’s Home provide motivation to staff members to progress and share the same values as the organisation. This is achieved by ensuring that there are policies in place for care plan to be tailored specifically for each. Staff members are inspired through adequate training and support to nurture potential development in order to influence positive direction among the team.
Give clear feedback
All staff in St. Marys’ Convent is aware of and read the policies and procedures in place to cover all areas of care home practice, including those highlighted as frequently leading to safeguarding referrals. St. Marys’ Convent tries it best to provide excellent loving care to avoid abuse of vulnerable adults. Address for CQC for the Home is in place for all unsatisfactory response to complaints. These policies and procedures are submitted as part of the Care Quality Commission (CQC) registration process and subsequent inspections. However, it is often the case, particularly about safeguarding referrals, that procedures are followed.
The introduction of the MCM electronic way of preparing care plans and recording residents’ daily task assisted by carers was a great challenge to staff in St. Marys’ Convent and Nursing Home since most staff are computer illiterate. Upon training, colleagues assisting other members and the continuous use of the ipads, most staff have embraced this new challenge making it easier and getting an in-depth understanding of how to do detailed care plan for residents that proves person-centred care of delivery and makes easier retrieval of information when needed by multi-disciplinary professionals, relatives and any other bodies. Through this technology, it is less likely to miss the daily needs of residents as it shows all tasks that have been missed and the time it was supposed to be done and time recorded.